Customer Service Advisor jobs in Rotherham / Luton Bennett
 

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Customer Service Advisor

Customer Service Advisor

#Job No. JS249.

  • Location:

    Rotherham

  • Salary:

    £18k - 20k per year + 25 Days Holiday + Bank Holid

  • Type:

    Permanent

Job Description:

Customer Service Advisor

Rotherham

£19,000 to £20,000 + 25 Days Holiday + Bank Holidays

Monday to Friday 8am to 4.30pm

Customer Service Advisor role available in a successful manufacturer and service provider. The role will appeal to those who like being in a people focused environment in a busy and varied role.

To apply for the Customer Service Advisor, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be IT literate including Excel.

The Customer Service Advisor, role will be responsible for processing sales orders, data inputting and dealing with customer queries. The role will be providing service to customers via phone and email and accurately inputting customers’ orders and quotations. The position will be at the forefront in resolving customer queries including returns and collections.

The company are professional and people orientated creating an excellent team-based culture. You will join a team of around 60 staff at the company’s head office.

The Customer Service Advisor:

* Processing sales orders.
* Inputting new product codes on Sage for parts and products.
* Dealing with customer enquiries and concerns.
* Make sure that all delivered goods are labelled to right specification.

The Customer Service Advisor:

* Administration Experience.
* Attention to detail and highly organised.
* Excellent telephone skills.
* IT literate, experience with Excel desired.